*For a limited time, purchase a Rai Penta and get a free premium silver upgrade cable with 4.4mm balanced jack*
Sometimes it takes three years' worth of blood, sweat, and tears (ok maybe not blood), to craft an IEM that both sits beautifully in your ear and allows music to sound like the creators intended. The Rai Penta uses a hybrid design with four balanced armatures and a single dynamic driver to push out the low end. It comes across as detailed and natural, ensuring you pull out every last bit from your tunes. Also, did you check out that gorgeous blue housing with the etched Meze logo? Yeah, we did too. 😎
Orders ship within 24 hours, Monday - Friday from Long Beach, California
When you go to checkout you will see the shipping options and speeds for your region. Most orders in the United States over $50 will have a free shipping option:
Over $50 - Free UPS Ground
Over $500 - Free UPS 3 Day Select
Over $1000 - Free UPS 2nd Day Air
Over $3000 - Free UPS Next Day Saver
We want to make sure you get your product on time, and in perfect condition.
If there is going to be any delay we will let you know.
Orders over $1000 may require a signature for delivery.
Once your order has shipped, you should receive an email from us with the tracking information. If you created an account at checkout you can also view tracking information by logging into your account. You can also track your order via the shop app: https://shop.app
To ensure that you are 100% satisfied with your purchase, you have up to 60 days to return your purchase.
Depending on bank processing time, a refund can take up to 10 business days to complete.
Should you run into any issues or have questions, please email us at firstname.lastname@example.org or chat with us here on the site during regular business hours.
Abuse of the return policy may result in a rejection of future orders or return requests.
We reserve the right to deny a refund at any time in the process.